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Privacy Policy

1. Introduction

GameRelay ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Username
  • Password (stored securely using industry-standard hashing)

2.2 Platform Connection Information

When you connect third-party platforms, we collect and store:

  • Platform API credentials (stored encrypted)
  • Platform user identifiers
  • Connection settings and preferences

2.3 Usage Information

We automatically collect certain information about your use of the service:

  • Content delivery logs (what was posted and when)
  • Alert subscription preferences
  • Game following preferences
  • Service usage statistics

2.4 Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Access times and dates

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain the GameRelay service
  • Post free game notifications to your connected platforms
  • Deliver game update notifications for games you follow
  • Authenticate and manage your account
  • Communicate with you about service updates and important notices
  • Monitor and analyze usage patterns to improve the service
  • Detect, prevent, and address technical issues and security vulnerabilities
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 With Connected Platforms

We share game information with your connected platforms (Discord, Discourse, etc.) only as necessary to provide the service you requested. This includes posting free game notifications and game updates to your specified channels or forums.

4.2 Service Providers

We may share information with third-party service providers who assist us in operating the service, such as hosting providers and monitoring services. These providers are bound by confidentiality agreements and may only use your information to perform services on our behalf.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

If GameRelay is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

  • Platform credentials are encrypted using Laravel's encryption system
  • Passwords are hashed using bcrypt
  • Data transmission is secured using HTTPS/TLS
  • Regular security audits and updates
  • Access controls and authentication mechanisms

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you wish to delete your account, you may do so through your account settings. Upon account deletion:

  • Your personal information will be deleted from our active databases
  • Platform connections will be removed
  • Alert subscriptions will be cancelled
  • Some information may be retained in backup systems for a limited period for security and legal purposes

7. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Update or correct your information through account settings
  • Delete your account and associated data
  • Disconnect any or all platform connections
  • Modify or cancel alert subscriptions at any time
  • Opt out of non-essential communications
  • Request a copy of your data

To exercise these rights, please use the account settings page or contact us at [email protected].

8. Third-Party Services

GameRelay integrates with third-party platforms (Discord, Discourse, etc.). When you connect these platforms, you are also subject to their respective privacy policies and terms of service. We are not responsible for the privacy practices of these third-party services.

9. Children's Privacy

GameRelay is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using GameRelay, you consent to the transfer of your information to our facilities and those of the third parties with whom we share it as described in this Privacy Policy.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Last Updated: November 11, 2025